Set out below are our Terms and Conditions relating to your booking. By booking with us, it will be considered that you are fully conversant and have agreed to all the Terms & Conditions below.
Bookings are only accepted from persons over 18 years of age, by booking with us the lead guest acknowledges that he or she agrees to these Terms and Conditions on behalf of the entire party intending to occupy the property under their booking.
A £100 non-refundable deposit is payable upon booking with the remainder of the fee due no less than 8 weeks prior to the commencement of the let.
We very much regret that in the event of cancellation, the occupier will lose their deposit and possibly the entire fee if the cancellation occurs less than 8 weeks before the booking. We would therefore strongly advise that holiday insurance is purchased to mitigate such circumstances.
Fern, Orchid, Myrtle and Orchid Cottages sleep up to 4 people and Heather Cottage sleeps up to 6; your booking is accepted on the basis of a specific and confirmed number of people.
Kate and/or Gary or their designated representatives reserve the right to reasonable access of the property at any time for emergency maintenance etc.
Losses or Damages
Guests have a legal liability to pay for any damage they may cause to the property and grounds during their holiday. The property is insured in respect of the usual risks covered by our buildings and contents policy. However, in certain circumstances, if you should cause any loss or damage by negligence, you could become liable and the personal liability section of your own household policy would probably not cover you. Our insurance does not cover your personal possessions. You would therefore be well advised to check on these points with your insurers and you may find that, providing they are given notice, they will extend your normal cover to include your holiday home.
All bookings are from 4pm on the day of arrival to 9.30am on the day of departure.
You are responsible for the property during your stay and we trust guests to leave the property clean and tidy at the end of their visit with all fixtures and fittings remaining as you found them. Any undue additional cleaning expenses or damages and breakages may incur an additional surcharge. Please do inform us of any damage or breakage as soon as possible.
We cannot accept any responsibility for personal injury to you as guests or holidaymakers, or loss of damage to your property or for other matters over which we have no control.
By accepting and booking, you agree to accept responsibility for the physical wellbeing of you and your party, indemnifying us from all responsibilities, blame and consequences, direct and indirect however arising, should someone injure themselves at our premises or in using any articles provided at any of the cottages on the Cathair Dhubh Estate or inconvenience themselves in any way.
Guests are requested to be considerate toward other people's peace and privacy while staying with us.
We operate a strict no smoking policy at all the cottages on the Cathair Dhubh Estate, although guests are free to smoke outside the property. We will make a charge of £350 for intensive cleaning if there has been any smoking inside the property during your stay. We would ask all of our guests to kindly respect our wishes on this sensitive issue.
Dogs are welcome at the Cathair Dhubh Estate by prior agreement with Kate and/or Gary. Dogs must be kept under control at all times and must not cause a nuisance to other guests staying at the Cathair Dhubh Estate. Dogs are not allowed on the furniture or in the bedrooms and are not to be left alone in the property. There is an extra surcharge of £25.00 for one dog and £40.00 for two.